Shipping & Return Policy
Shipping
- We strive to process and ship all orders promptly. Processing times may vary depending on product availability and order volume.
- Shipping methods and delivery times depend on the destination and shipping option selected at checkout.
- Tracking information will be provided once your order has been dispatched.
- Shipping fees, taxes, and duties may apply depending on your location and will be calculated at checkout.
- Please ensure the shipping address provided is accurate. We are not responsible for orders lost or delayed due to incorrect addresses.
Returns
- We accept returns for eligible products within a specified period from the date of delivery.
- To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received.
- Certain products may be non-returnable or subject to special conditions (e.g., personalized or perishable items).
- To initiate a return, please contact our customer service team with your order details.
- Return shipping costs may be the responsibility of the customer unless the return is due to a defective or incorrect item.
- Refunds will be processed after the returned items have been inspected and approved.
- Refunds will be issued using the original payment method unless otherwise agreed.
Exchanges
- Exchanges may be possible for defective or incorrect items. Please contact customer service for assistance.
Contact
- For questions about shipping, returns, or exchanges, please contact us through the website’s contact form.
Note: This policy may be updated from time to time. Please review it periodically for any changes.