• +1 902-256-7347
  • [email protected]
  • 3431 Higginsville Road, Mount Uniacke, Nova Scotia, B0N 1Z0, Canada

Shipping & Return Policy

Shipping

  • We strive to process and ship all orders promptly. Processing times may vary depending on product availability and order volume.
  • Shipping methods and delivery times depend on the destination and shipping option selected at checkout.
  • Tracking information will be provided once your order has been dispatched.
  • Shipping fees, taxes, and duties may apply depending on your location and will be calculated at checkout.
  • Please ensure the shipping address provided is accurate. We are not responsible for orders lost or delayed due to incorrect addresses.

Returns

  • We accept returns for eligible products within a specified period from the date of delivery.
  • To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received.
  • Certain products may be non-returnable or subject to special conditions (e.g., personalized or perishable items).
  • To initiate a return, please contact our customer service team with your order details.
  • Return shipping costs may be the responsibility of the customer unless the return is due to a defective or incorrect item.
  • Refunds will be processed after the returned items have been inspected and approved.
  • Refunds will be issued using the original payment method unless otherwise agreed.

Exchanges

  • Exchanges may be possible for defective or incorrect items. Please contact customer service for assistance.

Contact

  • For questions about shipping, returns, or exchanges, please contact us through the website’s contact form.

Note: This policy may be updated from time to time. Please review it periodically for any changes.